At Boomerang Healthcare, we understand the importance of the role we have in people's lives. We also understand that the people we care for can often feel vulnerable. So, we need to ensure they feel safe and trust us. Therefore, we have a clear vision and values, followed by multiple aims to ensure we are doing our jobs to the highest possible standard.
To sum up, these 10 key values are at the heart of how our company is run and how our care staff operate.
Above all, we aim to deliver the highest level of care service to our service user's and believe our values will ensure we meet those standards.
So, here are our 10 key values:
From the outset we request complete loyalty towards our business, our service users, their families and our colleagues.
Our business and our colleagues must be adaptable to suit the ever-changing needs of our service users, our clients, those that commission our services and each other.
Our business can only succeed if we work as a TEAM. Our Team includes the collaboration with our service users, our clients, the commissioners of our services and other health and social care partners and professionals. "Teamwork divides the task and multiplies the success"
Everybody within our business must have the courage to speak up and speak out, the courage to innovate, the courage to be creative, the courage to be bold, the courage to make a difference.
Everybody within our business must operate with honesty and integrity from the outset. We must be honest about any mistakes we make. Also, we must all possess and demonstrate the quality of candour. It is our duty in care to operate with candour.
We must ALL be empathetic. As well as being able to understand and share the feelings of others, have an affinity with, build a rapport with and be sensitive to our service users and colleagues.
We want our colleagues, at every level, to be determined from the outset. Furthermore, we want them to be positive and motivated, allowing them to overcome obstacles and achieve their goals.
We must provide a reliable, quality focused, continuous and consistent level care to all of our service users. So that those that require our care can rely on us to provide that care no matter what. We must also be reliable and dependable for the benefit of our colleagues and the business.
We want to create a positive environment for all of our colleagues to work within. As well as wanting our colleagues to be positive and proud about the company they work for, positive about the people they care for and positive about the difference they make every day.
We want everybody to start off and remain highly motivated within the business. So we will work with our colleagues, service users and health and social care partners to maintain a motivated working environment.
Feel free to Contact Us for more information on the services we provide or any other queries.