Our Re-certification for ISO 9001!

We are delighted to announce that we have passed our ISO 9001. inspection on 15th September 2020. ISO 9001 is the world's most recognised Quality Management System (QMS) standard. It ensures we meet the needs of the individuals we care for through an effective QMS. This was our first surveillance audit, so we’re incredibly proud to have passed! To become ISO 9001 compliant, we underwent multiple procedures that took place with Centre for Assessment.

The ISO certification is not easy to obtain, it is based on a three-year audit cycle. The initial audit takes place in two stages. Stage one is a review of documented Quality Management System. Then, stage two is the effectiveness of QMS and leads to certification. Also, Centre for Assessment is required to complete annual review visits over the next two years.

 

Why Having ISO 9001 is Important to Boomerang

As an organisation our aims are to meet and exceed the needs of the individuals we care for. Therefore, having our certification ensures us that the services we provide are meeting the needs of our customers. As well as giving us validation that the quality we provide is at a high standard.

At Boomerang, we understand the importance of the roles we have in people’s lives, so we feel as though it is important to ensure they feel safe and they trust us. Having our ISO certificate can give the extra sense of trust to go along with our key values. Our key values are at the heart of how our company is run and how our staff operate.

They consist of;

  • Loyalty
  • Adaptability
  • Teamwork
  • Courage
  • Honesty
  • Empathy
  • Determination
  • Reliability
  • Positivity
  • Motivation

Find out more about our key values.

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Our management team are available to offer support and guide you through the options available. So if you are considering home care, please Contact Us today to arrange an informal discussion. Or visit our Facebook Page.